How to Win Friends & Influence People - Dale Carnegie

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At a dinner party in New York, one of the guests, a woman who had inherited money, was eager to make a pleasing impression on everyone. She had squandered a modest fortune on sables, diamonds and pearls. But she hadn't done anything whatsoever about her face. It radiated sourness and selfishness. She didn't realize what everyone knows: namely, that the expression one wears on one's face is far more important than the clothes one wears on one's back.

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vmlm 10 années, 11 mois avant
... which is probably one reason why the well off are so mild mannered, outwardly friendly, diplomatic and observant of etiquette.
This poor woman had no idea who she was getting her self acquainted with.

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