HVTT - Troyd
Customer service should be a key focus for good businesses. Research shows that customer service truly sets apart a great business from the rest. Companies wouldn't even exist without their customers, no matter if it's B2B or B2C. To keep customers happy. Business should build a customer-first focus and respond to their needs and wants. The value of good customer service is instant. It can quickly turn a one-time customer into a lifelong customer with several up-sell events.
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