| Hello Jamie, Buyers have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. Here is the link where you can directly open the item not received request. Once a request is opened, sellers have 3 business days to resolve the issue. After that time, the buyer can ask us to step in to help resolve the issue. In rare scenario, where the seller hasn't been able to resolve your problem, you can ask eBay to step in and help via these steps- 1. Find the item in your Purchase History. 2. Select See request details (if your item didn't arrive) or See return details (if you're trying to return an item). 3. Select Ask eBay to step in. We are delighted to tell you that have now been our customer for these many years. We would just like to say thank you for being a part of our family. We are very grateful for your continued patronage because we wouldn't be here without loyal users like you. Thanks and Regards, eBay Customer Service |
jugal.patel09 Jugal Patel
