Title: Optional

Text: Maybe you've stood in line at a computer store to return a defective piece of equipment and the clerk asks you rudely "Well, how do you know it's broken? Did you plug it in?" Or you've called your phone company to change your service and when you finally make it through the voice menus to a real person, you get put on hold for 10 minutes. It's crazy, right? We are paying customers, and we get treated like this? So if you've ever felt your blood boil in situations like these. Jeder Absatz wird ein Test sein.

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