Impact Over Intent - Gina D.
Many people don't understand that impact always matters more than intent. What you meant to do or say holds much less weight than how your actions or words were perceived. I was just talking to someone about this a few nights ago, and it really does seem to me that common sense might not be that common. What you did had a specific impact on me regardless of how you intended it to. Not everyone has the ability to take responsibility for their actions, that's clear.
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